Services – Richmond Hill Practice

Accessibility

Appointments

Many minor illnesses can be managed by over-the-counter remedies and are of short duration. Please can we ask that you have tried to self-manage your illness before you try to book an appointment.

Our phone line can be very busy, please could we politely ask that we prioritise our mornings for patients wanting to make appointments and other queries, like test results be saved for the afternoon when it is less busy.

For our Care Navigators to be able to direct you to the most appropriate clinicians, they need to ask you a few questions about why you are calling us. All information given to our reception or clinical team is treated in confidence.

These are the types of appointments we offer as a practice

Urgent on the day appointments

If you need an emergency appointment you will be signposted to the correct clinician such as a GP, Advanced Clinical Practitioner or Paramedic. Your appointment will be a telephone call first and if the clinician wants to see you face to face, they will make you a face to face appointment.

Emergency appointments are available every day during practice working hours and the amount available depends on how many clinicians are available.

Routine Doctor’s appointments

Routine doctor’s appointments are available two week in advance. We have telephone calls and face to face appointments available.

Nurse’s appointments

You can book an appointment to see a Nurse 2 weeks in advance. They are face to face appointments but can be a telephone request if needed and appropriate.

Long term condition review appointments

All patients with a long-term condition should have an annual Long Term Condition review. The first part of this is usually with a health care assistant who will carry out a few tasks such as taking your blood pressure etc. The second part is usually with a Nurse who will go through your results with you.

To help manage your health condition please click here

Extended Hours appointments evening/ weekend

There are face to face and telephone appointments available in the evening and on a Saturday here at The Richmond Hill Practice and Yarnspinners in Nelson.

Doctor’s appointments

Nurse appointments

Healthcare Assistant appointments.

The Richmond Hill Practice – Monday/ Wednesday and Friday 6:30pm – 8:30pm

Yarnspinners – Tuesday/ Thursday 6:30pm – 8:30 pm and Saturday 9am -5:30pm

There are also face to face acute respiratory appointments available at St Peters Centre in Burnley with a Gp.

Cough
Fever
Sore throat
Nasal congestion

Carers

Chaperones

Clinics and Services

Family planning

Flu Clinics 2024

Health checks

Home visits

Hospital visits

NHS e-Referral Service

Respiratory Syncytial Virus (RSV) Vaccine

Screening

Screening

Screening is a way of finding out if people have a higher chance of having a health problem, so that early treatment can be offered or information given to help them make informed decisions.

If you get a normal result (a screen negative result) after a screening test, this means you are at low risk of having the condition you were screened for. This does not mean you will never develop the condition in the future, just that you are low risk at the moment.

If you have a higher-risk result (a screen positive result), it means you may have the condition that you've been tested for. At this point, you will be offered further tests (called diagnostic tests) to confirm if you have the condition. You can then be offered treatment, advice and support.

Finding out about a problem early can mean that treatment is more effective. However, screening tests are not perfect and they can lead to difficult decisions about having further tests or treatment.

Bowel Cancer Screening

Everyone aged 60 to 74 is offered a bowel cancer screening home test kit every 2 years.

If you're 75 or over, you can ask for a kit every 2 years by phoning the free bowel cancer screening helpline on 0800 707 60 60.

Cervical Screening

Cervical screening is offered to all women and people with a cervix aged 25 to 64 to check the health of cells in the cervix. It is offered every 3 years for those aged 25 to 49, and every 5 years from the ages of 50 to 64.

The screening is quick and painless and can be done here in the practice. Cervical screening is also offered via our extended hours service which means you can obtain an appointment in the evening or at the weekend. Please contact the surgery for more information.

If you are aged over 24 and have never had a smear test, or if it has been more than 3 to 5 years since your last screening, you should arrange an appointment with our Practice Nurse. You should not have the test while you are having a period or in the 4 days before or after your period as this can affect the sample.

Breast Screening

Breast screening is offered to women aged 50 to 70 to detect early signs of breast cancer. Women over 70 can self-refer.

Eligible women will usually receive their first routine invitation for breast cancer screening between the ages of 50 and 53 and will normally be invited every three years until their 71st birthday.

The breast screening programme invites approximately 89,000 women from across East Lancashire every three years. We screen in our mobile screening unit which moves to different locations across East Lancashire enabling women to be screened closer to home. We also screen at our main base at the Edith Watson Unit in Burnley General Hospital.

Abdominal Aortic Screening (AAA)

AAA screening is offered to men during the screening year (1 April to 31 March) that they turn 65 to detect abdominal aortic aneurysms (a dangerous swelling in the aorta). Men over 65 can self-refer.

Diabetic Eye Screening

From the age of 12, all people with diabetes are offered an annual diabetic eye test to check for early signs of diabetic retinopathy.

Sexual Health Services

Tests & Results

Travel Vaccinations

Vaccinations

Weight Management